Mobilized to serve you
Take advantage of the expertise of a highly qualified team.
Logistics Team
Our logistics team members work tirelessly to continuously optimize your routes and use their skills to offer advantageous solutions to reduce your transportation costs.
Dispatch team
The nerve center of our operations, our dispatch team -- under the supervision of transportation and logistics managers -- manage our control systems , including security systems and temperature control and mapping, ensuring that our service meets your requirements.
Delivery Support Services
LAURENTIEN ensures constant communication between its drivers and your goods-receivable managers, whether about the condition of products, route changes, or arrival time of deliveries.
In the course of our daily communication and regular meetings with you, we share insightful, real-time data related to your shipments so we can maximize our performance and enhance our responsiveness.
Dedicated, experienced and certified
Temperature Control
This mandatory training enables our teams to acquire the knowledge necessary to handle, transport and deliver refrigerated and frozen goods.
- Operation of refrigeration units
- Procedures and controls
- Monitoring
- Emergency measures
- Criteria for the conservation, transport and handling of special cargo
Security
This mandatory training enables our teams to improve their preventative and reactive knowledge of handling, transporting and delivering high-risk products.
- Procedures and controls against theft, vandalism and contamination
- Emergency measures
Client Experience
This mandatory training enables our client teams to provide an exemplary service experience and act as ambassadors for your distribution network.
- Demeanour and behaviour as ambassadors
- Values and ethics
- Protocol for returned goods
External Training
These courses equip our teams working in outsourcing with additional skills to enhance their performance for the benefit of our customers.
- Values and ethics
- Internal procedures